A Managed Service Provider (MSP) is a company that remotely handles IT management for another company. The services of an MSP are often, but not limited to management of company servers, network monitoring, installation and administration of company-specific applications, and mobile app support. The MSP services are provided internally for the company and are not customer-facing technological support.

The specifics of what is managed are detailed in a contract between the hiring company and the MSP. Often, this will also determine the payment model as well which can be set up as cost-per-device, cost-per-user, or a monthly fee that covers a wide range of services.

IT managed Service providers